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Research and audit
We look at where people get stuck on your site or app today, what they look for and don’t find, and where they leave. We work from analytics and interviews, not hunches.
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Information architecture
We arrange content and features where people expect them: menus, screen flows and labels that make sense to customers, not just to the company.
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Prototype and testing
We test a clickable prototype with a handful of real users before any code is written. A mistake in the design costs an hour; in finished code it costs weeks.
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Design system and hand-off
You get components, colours, typography and screen states in one file that our developers or yours can work from. Accessibility (WCAG) is built in from the start.
We also do · UX Experience
An interface nobody has to explain.
We design websites, apps and admin tools people can use without a manual: research, a clickable prototype, user testing and hand-off files for developers.
What we do
What will we do for you?
We agree scope and price on the first call, based on what you already have and what you need. You can pick one step or all of them.
Fit
Who is it for?
The situations people most often bring to us — and what they have in hand when we are done.
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You come with…
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A site that doesn’t convert You have the traffic but not the enquiries. We find out where people drop off, and why.
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A new application Before you pay for development, you test the design on the people who will use it.
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An internal tool An admin, stock system or CRM where staff get lost and make mistakes.
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You leave with…
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Audit report with findings and recommendations
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Map of screens and flows
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Clickable prototype tested with users
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Design system ready for development
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Process
How does it work?
Four steps. At each one you know what comes next, and Peter is your single point of contact throughout.
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01
Call
You show us what you have and what isn’t working. We agree scope and price.
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02
Research
Analytics, interviews and a walk through today’s product through the customer’s eyes.
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03
Prototype
Screen design, user testing and changes until it fits.
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04
Hand-off
Files for development — or we build it ourselves, for example on Vera.
Questions
What people ask
Do I need UX if I already have a website?
That is exactly when. An existing site has data on where people get stuck, and an audit turns it into specific fixes without a new site.
Do you have to build it as well?
No. Any developer can work from the files. If you like, we build it.
How much does it cost?
It depends on scope. You get a fixed price on the first call, and it stays fixed unless the brief changes.
Next step
Tell us what
you’re working on.
A half-hour call, free of charge. We reply within 24 hours.
